You have Questions? We have answers!

Check out our FAQs or book an appointment so we can have someone reach out to you personally!

What is ScaleSmart?

ScaleSmart is a software platform that is an all-in-one solution that integrates all the software a business will need. Our product list is extensive and constantly growing, CRM, pipelines, marketing solutions, automations, website builder, membership sites, storage, reputation and so much more!

Is it easy to use?

Our software is made with the regular user in mind, we are constantly adding courses around all of our products to make sure you have a smooth experience.

What are the usage limitations?

Only plan that has usage limitations is the free plan, only 2 users and 200 contacts at a time, however all of our other plans don't have contact limits, we don't have storage limits, website limits, form limits, or even automation limits. The billable items are the only things that, while they don't have limits themselves, but the usage is limited by your budged.

What are the billable items and subscription add ons?

While we have a lot of features included within the CRM, billable items are items based on your usage and great rates beyond the industry standards. The subscription add ons are optional but increase your capabilities, like making Facebook ads, having WhatsApp conversations, Using AI conversation tools, YEXT for your reputation management, and using WordPress as your host and integrating right from the app.

How does the 30 day trial work?

Our 30 day trial is simple, no matter what plan you choose, you will get 30 days free with full access, this will let you see all the features, let you get a deeper understanding and have the ability to test it out for yourself. When your 30 day trial is over, you will revert to your current plan. If you cancel within the 30 day time frame you will not be billed, and you have 45 days after that to reclaim your account and choose a plan, if you don't get a plan within the 45 day time frame your account will be deleted.

Is there any support?

Yes we are currently building our courses on how to get set up, in depth courses on specific features, with new videos every single week. You can also email [email protected]

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